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4hfix · All your IT in one place

Your partner for hardware service — infrastructure, hardware and 24/7 support.

Your servers in the best hands. We ensure stability, security and full technical support. Plus a proven inventory of Dell, HPE, IBM and Fujitsu server hardware.

Fixed right. Guaranteed.
4 hrepair time from the ticket
5,000+machines in Poland under 4hfix care
100+vetted hardware suppliers worldwide

Full scope of the 4hfix offer12 areas, one contract, one contact point

4 h on-site service
Hybrid TPM
Cyber­security
BuyBack — hardware buyback
IT shop
Cyber for local gov
Structured networks
Backup & DR
Virtualisation
IT audit
Configurator
24/7 support
Service: TPM · Third-Party Maintenance Reliability

IT infrastructure safety 365 days a year

Forget about waiting days for a service crew. Don't worry about a Saturday server failure stalling the business for the whole weekend. A TPM agreement with a defined SLA gives you a guaranteed fast response and 8,760 hours of safety without a pause.

  • Flexible SLA agreement — no templates, tailored to your risks
  • Single Point of Contact — one service company, many vendors
  • Access to original spare parts from the 4hfix warehouse
  • Repair compliant with ISO 9001:2015
See TPM service details
4hfix operations centresample client environment status in TPM
99.98%uptime
02:14avg. response
24/7on call
Nightly backup completedproduction cluster · 14 machines03:42
Periodic review · storage arrayreport sent to administrator09:15
Disk replacement · SR-2048engineer on-site, 4 h SLA11:08
Firmware update · switches3 locations · no service interruption15:30
Server service SLA packages
4 h4 h on-site · 24/7critical environments · reserved partspremium
8 h8 h on-site · business hoursimportant systems with acceptable downtimebusiness
NBDNext Business Daystandby and test hardwarestandard
Multi-vendor · post-EOL/EOSL hardwareDell, HPE, IBM, Fujitsu, Lenovo, Cisco and more
SLA configurator
Service: server & storage service Hardware repair

Server service in 4 hours on-site

A failure of an IBM, Dell, HP or Fujitsu server, a storage array, tape library, switch or router — we can fix it on site in as little as 4 hours. We guarantee a response and repair time that will surprise you.

  • Diagnostics, parts and on-site repair in one visit
  • SLA packages: 4 h on-site / 8 h on-site / Next Business Day
  • Post-EOL/EOSL hardware and multi-vendor environments
  • Repair of servers, storage, network and tape libraries
See service details

Repair and configuration for hardware from all vendors

IBMDellHPHPELenovoFujitsuCiscoNetAppEMCDell EMCHitachiHuaweiSun / OracleJuniperExtreme NetworksQNAP
It shouldn’t cost the Earth

Refurbished IT hardware — for your business and for the planet

You read “refurbished IT hardware” and think: “cost optimisation”. Of course. But that's not all. Refurbished IT hardware means less e-waste, lower CO₂ emissions and saved raw materials. Support the circular economy — choose refurbished IT hardware, and sell unused equipment for refurbishment.

−1 new
factory

Less e-waste

Working hardware stays in circulation instead of going to an e-waste landfill.

up to 80%
less CO₂

Lower CO₂ emissions

Every second life of hardware lowers the emissions of producing new equipment.

2× hardware
lifespan

Resource savings

Refurbishing uses a fraction of the raw materials and energy needed to produce new.

BuyBack programme

You sell, we buy — we turn your surplus hardware into cash

The BuyBack programme is for any business that swaps out IT hardware and wants to get rid of unneeded devices while also acting in favour of the environment. You get an extra budget to invest, and the working hardware serves someone else after refurbishment.

01.

Review your warehouse

Make a list of hardware you don't need — with product numbers, names and specifications.

02.

Get in touch

Send the list through a short form. Our experts will quickly assess the technical condition.

03.

Get an attractive offer

We prepare a free quote with a competitive buyback price for the unused hardware.

04.

Plan new investments

You gain extra budget for new technology, training or strategic goals.

What you can sell: servers, storage arrays, tape libraries, parts and modules, network equipment.Secure data wipe and full ITAD documentation on us.

Earn with BuyBack
Service: cybersecurity Audit and compliance

Compliance with NIS2, NCSA 2.0 and ISO 27001 without the chaos

From a cybersecurity audit, through a compliance gap analysis, to a full ISO 27001 implementation and NIS2 / NCSA obligations. Check in 2 minutes which requirements actually apply to your organisation.

  • Information security and IT audit
  • Entity classification under NCSA 2.0 / NIS2
  • ISMS implementation and ISO/IEC 27001 certification
  • Training, social engineering and penetration tests
  • Cyber Secure Local Government programme for LGUs
See cybersecurity details

Organisation compliance statusindicative assessment based on 6 answers in the wizard

NIS2NIS2 DirectiveEU legal obligation — applies to essential and important sectors.Required
NCSA 2.0National Cybersecurity System ActPolish law implementing NIS2 — registration and CSIRT supervision.Required
ISO 27001ISO/IEC 27001 · ISMSInformation security management system — a recognised certification.Strongly recommended

The wizard on the cybersecurity subpage will confirm your status in 6 questions — no contact details required.

Numbers

Don't just take our word for it. Check the numbers behind us.

Concrete metrics we build our clients' trust on — and which you verify in every engagement.

0+
machines in Poland under 4hfix care
0+
vetted hardware suppliers worldwide
that we stay in regular contact with
0
IT hardware vendors covered by 4hfix know-how
2:00 PM
order by this time and we ship the same day
0–0%
operational cost savings
compared to classic OEM support
4hours
that's how long your hardware repair can take from the ticket

Forget about downtime. Feel safe with 4hfix service.

If anything fails, your machines are handled by qualified specialists with high-quality refurbished spare parts.

Get in touch

Our partners

Partnerships that matter

ASUS DCN Europe Dell Technologies Authorized Partner ESET Cybersecurity Fortinet Fujitsu HP Business Partner NetApp Pure Storage QNAP Synology Microsoft
Client testimonials

See how we've helped others

Meet our clients and see how we can really support your business.

Despite the lack of a service contract, 4hfix demonstrated very high responsiveness, which made it possible to limit the losses and restore the environment in less time than was initially declared. Thank you very much for the help. Best regards and a recommendation.

SJSzczepan JaroszekIT Department, Polskie Projekty Inwestycyjne

We've worked with 4hfix for about 3 years and I can only say one thing — a very solid company. Apart from fast support, they also provide engineer support for server and network solutions from companies like DELL, IBM, QNAP and Cisco. We are very happy with their services because they rise to the occasion when we have a problem and aim to solve it even 24/7 — which is very important in emergency situations in a company. Highly recommended.

MGMariusz GraczykDistrict Court in Wloclawek

Very fast response to the ticket. Even though I only have a hardware service contract, they also helped me with a cluster failure. Keep it up!

MKMiroslaw KaluskiDistrict Court in Sokolka

I wish everyone had this kind of support. The standard they set should be a benchmark for every other company.

JGJakub GalkaLogistics Manager

We've been working with 4hfix for a long time. You can always count on professional, fast support. I highly recommend 4hfix to any company looking for IT hardware at a fair price and excellent after-sales service.

MAMaciej AlbinCEO, Promison Sp. z o. o.

Working with 4hfix Sp. z o.o. is the epitome of perfect service. Competent and dedicated employees are ready to help at any time. Nothing is practically impossible for them to obtain or repair, and the service costs are very competitive compared to other companies. We wholeheartedly recommend 4hfix Sp. z o.o.'s services to anyone interested - Polish Radio Regionalna Rozgłosnia w Warszawie "Radio dla Ciebie" S.A.

4H„Radio dla Ciebie” S.A.Polish Radio Regional Station in Warsaw
Why 4hfix

IT hardware and network service and technical support

Failures happen to large and small businesses alike. Choose proven IT infrastructure service and server hardware technical support from 4hfix.

Let's talk about your infrastructure

Single Point of Contact

Fast communication with one service company — no bouncing tickets between suppliers.

Spare parts access

The 4hfix warehouse — original and refurbished components with direct access for you.

Fast repair

We repair hardware within the time written in the SLA, or faster — regardless of vendor.

ISO 9001:2015 quality

We repair hardware from every vendor in accordance with the quality management standard.

Flexible SLA agreement

No ready-made templates — terms tailored to your company's real needs and risks.

Service that never sleeps

Immediate action and 100% focus on solving your problem — around the clock.

Contact

Want to ask about SLA terms? Or book a service call to see how fast we move?

Let us know! Use the short form below — we'll get back to you within 15 minutes.

Fixed right. Guaranteed.
Failure reportSLA consultationSolution quoteBuyBackB2B shop
We'll reach out within 15 minutes of the form being sent.
Office and warehouse
4hfix
Al. Jerozolimskie 200, unit 341
02-486 Warsaw
+48 797 019 213 hello@4hfix.pl

VAT ID: PL5291837508

Shop
Orders, availability of hardware and refurbished parts.
+48 786 402 131 sklep@4hfix.pl Go to the shop →

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