Quality IT repairs that adapt
to your needs
We are IT experts
at your service
At 4hfix, you can get post-warranty support for your
IT equipment at much lower rates than those offered
by original manufacturers.
And because your business is unique, we can
customize your SLA depending on your specific
needs.
As your single point of contact, you can rely on us to
fix any problem, even if your equipment is from
several different suppliers
Expertise
with a
purpose
MISSION
Bringing comfort, safety and savings to our clients through efficient and competent activities.
VISION
A world in which companies that rely on IT hardware never stop operating at the highest level of performance due to technical problems
Our values
Trust
The trust of our clients is
paramount to us. They entrust
us with their equipment and data, and
we take this responsibility extremely
seriously.
Transparency
We pride ourselves on
communicating in a straightforward
manner with all of our stakeholders.
Dedication
We approach each client as a
partner. Each client deserves the
same treatment, whether they have
two or 200 servers under our care.
Our service in numbers
1,000+
machines supported
all over Poland
20+
permanent and proven
equipment suppliers all
over the world
16
IT equipment
manufacturers supported
5 days
in this amount of time,
we deliver any fully
tested and configured
server specification
24H
we deliver equipment
straight to our customers
within 24 hours of its
availability
Our leaders
With a background in sales and a keen interest in IT equipment, Prior to 4hfix Rafał, who has a keen interest in IT equipment, successfully managed the expansion to new markets and drove sales at Technogroup and
Rentokil-Initial.
Rafał Pluta
CTO
With an interest in coaching and mentoring and having worked in both M&A and as a manager, Krzysztof brings over 20 years of experience to his role in 4hfix.
Krzysztof Matowski
COO
With over 25 years of experience as an IT manager with a passion
for advanced computer technology, Rafał’s expertise includes managing teams, hardware purchase decisions and liaising with suppliers.
Rafał Owczarski
CEO
Growth and Operations & Development Manager
A big fan of lean management with a background in business growth and sales, Konrad believes in taking an agile approach to every process in the company.
Konrad Demczuk
CIO
Certified quality, proven performance
We are proud to say that we are ISO 9001:2015 certified.
We adhere to the highest quality standards
In 2022, we implemented a quality management system compliant with the ISO 9001-2015 standard.
Additionally, we are constantly improving our procedures and regularly having them audited to verify their safety and effectiveness.
Both our sales of server equipment and all of our service activities are subject to strict quality control procedures.
