Privacy Policy

 

Thank you for your interest in our online store. Protecting your privacy is very important to us. In this privacy policy, you will find detailed information on how we handle your data. The controller of your data is: 4hfix Sp. z o.o., 05-807 Podkowa Leśna, ul. Borsucza 35a KRS 0000927699, NIP 5291837508, REGON 520253885.

1. Access Data and Hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the server automatically saves only so-called server logs, such as the name of the requested file, your IP address, the date and time of the call, the amount of data transmitted, and the requesting internet service provider (access data) and documents the call. These data are analyzed solely to ensure the proper functioning of the website and to improve our offering. This serves to protect our legitimate interest in the correct presentation of our offer. All access data is deleted within seven days after the end of your visit to the website.

##### Hosting Services Provided by an External Service Provider
As part of data processing on our behalf, an external service provider provides hosting and website presentation services for us. All data collected on our website or in forms provided for this purpose in the online store, as described in this privacy policy, is stored on the service provider’s servers. Processing on other servers takes place only as described in this privacy policy.

This service provider is located in a country within the European Union or the European Economic Area.

2. Collection and Processing of Data for Contract Execution and Customer Account Creation

We collect personal data only if you voluntarily provide it to us when placing an order, contacting us (e.g., via contact form or email), or creating a customer account. Mandatory fields are marked as such because the data they contain is necessary for us to execute the contract or handle the matter in which you contacted us or to create a customer account. Without this data, the order cannot be completed, a customer account cannot be created, or contact cannot be made. The data collected is evident from the forms into which the data is entered. We use the data you provide to execute the contract and respond to your inquiries. After the contract is executed or your customer account is deleted, the processing of your data will be limited, and after the retention periods required by tax and accounting regulations, the data will be deleted unless you expressly consent to further use of the data or we reserve the right to further use the data as permitted by law, of which we inform you in this statement. Your customer account can be deleted at any time by sending a message to our contact address listed under “Our Contact Details and Your Rights” or by using the appropriate function in your customer account.

3. Data Transfer

To fulfill the contract, we transfer your data to the shipping company handling the delivery, to the extent necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we transfer the payment data collected for this purpose to the bank handling the payment and, if applicable, to the payment service provider selected by us or by you. Some payment service providers collect data themselves if you create an account with them. In such cases, you must log in to the payment service provider with your access data during the ordering process. The privacy policy of the respective payment service provider applies in this case.

##### Data Transfer to the Shipping Company
If you give us your explicit consent during or after placing your order, we will transfer your email address and phone number to the selected shipping company so that they can contact you before delivering the order for notification or arrangement purposes. You can revoke this consent at any time by sending a message to our contact address or by sending a message directly to the shipping company at the contact address provided below. After revoking your consent, we will delete the data provided for this purpose unless you expressly consent to further use of your data or we reserve the right to further use the data as permitted by law, of which we inform you in this statement.

4. Email Newsletter

##### Advertising Sent by Email After Subscribing to the Newsletter
If you subscribe to our newsletter, we will use the data necessary for this purpose or provided by you separately to regularly send you our email newsletter based on your consent.

If you have given consent to subscribe to the newsletter, the email address you provided will be used for marketing purposes of the 4hfix.pl store’s products.

You can unsubscribe from the newsletter at any time by sending us a message to hello@4hfix.pl with the relevant information or by using the appropriate link in the newsletter. After unsubscribing, we will delete your email address unless you expressly consent to further use of your data or we reserve the right to further use the data as permitted by law, of which we inform you in this statement.

The newsletter is sent as part of data processing on our behalf by a service provider to whom we transfer your email address for this purpose.

This service provider is located in a country within the European Union or the European Economic Area.

5. Cookies and Web Analytics

To make our website attractive and to enable the use of certain functions, to display appropriate products, or for market research purposes, we use so-called cookies on our pages. This serves to protect our legitimate interest in the optimal presentation of our offer. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the browser session ends, i.e., after closing the browser (session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). The storage duration is specified in the cookies settings of your web browser. You can configure your browser to inform you about the use of cookies and decide whether to accept or reject them in certain cases or completely. Each browser manages cookies settings differently. The help menu of your browser explains how to change your cookies settings. They are available under the following links:
– Internet Explorer™: [Microsoft Support](https://support.microsoft.com/pl-pl/help/17442/windows-internet-explorer-delete-manage-cookies)
– Safari™: [Helpmax](http://safari.helpmax.net/pl/ochrona-i-prywatnosc/usuwanie-plikow-cookie/)
– Chrome™: [Google Support](https://support.google.com/chrome/answer/95647?hl=pl&hlrm=en)
– Firefox™: [Mozilla Support](https://support.mozilla.org/pl/kb/usuwanie-ciasteczek)
– Opera™: [Opera Help](http://help.opera.com/Windows/12.10/pl/cookies.html)

If you do not accept the use of cookies, the functionality of our website may be limited.

##### Use of Google (Universal) Analytics for Web Analytics
Our website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.com). This serves to protect our legitimate interest in the optimal presentation of our offer. Google (Universal) Analytics uses methods that enable the analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is generally transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, your IP address is shortened before being forwarded within the member states of the European Union or in other states that are parties to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.

Google LLC is headquartered in the USA and is certified under the EU-US-Privacy Shield. The current certificate is available at this link. Based on the agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can prevent the recording of data collected by cookies regarding your use of our website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link: [Google Analytics Opt-out](https://tools.google.com/dlpage/gaoptout?hl=pl)

Alternatively, instead of installing the browser plugin, you can click this link to prevent data collection by Google Analytics on our website in the future. An opt-out cookie will then be stored on your end device. If you delete your cookies, you will need to click the link Google Analytics.

6. Social Media Plugins

##### Use of Social Plugins
Our website uses so-called social plugins (“plugins”) from social networks.

When you view a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook, Google, Twitter, or Instagram servers. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive information that your browser has accessed our site, even if you do not have a profile with the respective provider or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to the provider’s server (some servers are located in the USA) and stored there. If you are logged in to one of the social networks, the provider can directly assign your visit to our site to your profile on that social network. If you interact with the plugins, for example, by clicking the “Like” or “Share” button, the corresponding information is also transmitted directly to the provider’s server and stored there. The information will also be published on the social network and will be displayed to your contacts.

The purpose and scope of data collection, further processing, and use of the data by the providers, as well as your rights and options for protecting your privacy, are described in the providers

‘ privacy policies:
– [Facebook Privacy Policy] (https://www.facebook.com/policy.php)
– [Instagram Help] (https://help.instagram.com/155833707900388)

If you do not want social networks to assign the data collected during your visit to our website directly to your profile on the respective network, you must log out of the network before visiting our site. You can also completely prevent the loading of the plugins with add-ons for your browser, for example, the script blocker “NoScript” (https://noscript.net/).

7. Our Contact Details and Your Rights

You have the right to free information about your personal data stored by us and the right to correct, restrict processing, delete this data, or transfer it. You have the following rights:
– The right to obtain information about the processing of your data as specified in Art. 15 GDPR;
– According to Art. 16 GDPR, the right to correct incorrect or incomplete personal data stored by us;
– According to Art. 17 GDPR, the right to delete (“right to be forgotten”) your personal data stored by us, provided that further processing is not necessary:
– To exercise the right to freedom of expression and information;
– To fulfill a legal obligation;
– For reasons of public interest;
– To assert, exercise, or defend legal claims;
– According to Art. 18 GDPR, the right to restrict the processing of your personal data, provided that:
– The accuracy of the data is contested by you;
– The processing is unlawful, and you oppose the deletion of the data;
– We no longer need the personal data, but you need it to establish, exercise, or defend legal claims;
– You have objected to the processing under Art. 21 GDPR;
– According to Art. 20 GDPR, the right to receive the data you provided to us in a structured, commonly used, and machine-readable format and to transfer it to another controller (“right to data portability”);
– According to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. You can usually contact the supervisory authority in your usual place of residence, workplace, or our company headquarters.

If you have any questions about the collection, processing, and use of your personal data, for correction, blocking, or deletion of data, and to withdraw consents or object to specific data uses, please contact the data controller: hello@4hfix.pl

#### Right to Object
If we process personal data as described in this privacy policy to safeguard our legitimate interests, you may object to the processing of your data for such purposes at any time, with effect for the future. If the data is processed for direct marketing purposes, you can exercise your right to object at any time. If the data is processed for other purposes, you have the right to object only for reasons arising from your particular situation.

After you exercise your right to object, we will not continue processing your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to establish, exercise, or defend legal claims.

This does not apply to data processing for direct marketing purposes. In this case, we will not continue processing your personal data for this purpose.

If you have any questions about the collection, processing, and use of your personal data, for correction, blocking, or deletion of data, and to withdraw consents or object to specific data uses, please contact the data controller: 4hfix Sp. z o.o., 05-807 Podkowa Leśna, ul. Borsucza 35a, hello@4hfix.pl

You also have the right to lodge a complaint with the competent supervisory authority.

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